Payment & VAT Policy
When you are ready to complete your purchase, click the Proceed to Checkout button. Please log in if you have an account with us, if you do not already have an account you will be offered to create one, or you can checkout as a guest only.
On your payment screen you will see the total amount of items. Please add your payment method and billing address.
Where do I enter my discount code?
You must create & be logged in to your Sweetie Shoppie account in order to access the discount code feature.
Once logged in and you have created your basket, the "Enter Discount Code" button will appear within the order details section during the checkout process.
Why am I being charged VAT / Taxes at the checkout?
UK Customers - All of our prices are quoted Excluding VAT (This seperation of VAT is for our business customers who can reclaim the VAT paid on purchases. The VAT (Tax) is displayed clearly at the point of checkout. VAT invoices are supplied by email (not within an order as orders could be purchased for a gift).
Can I get a copy of a VAT invoice?
If a copy of a VAT invoice is required please contact us and we will gladily get a copy sent out or emailed to you.
Non UK Customers - The VAT is replaced with a local sales tax at the current applicable rate.
How can I pay for my order?
The Sweetie Shoppie currently accept most standard of payment including:
- American Express
- Apple Pay
- Bank Transfer
- Clearpay
- Diners Club
- Discover
- JCB
- Klarna
- Google Pay
- MasterCard
- PayPal
- Shop Pay
- Stripe
-
Visa
How do I know my payment transaction is secure?
We ensure that every credit card transaction occurs within a secure environment. The Sweetie Shoppie payment system has a 128-bit SSL security encryption. You can see the transaction is secure if you see a key lock at the bottom right of your web browser. We do not retain your credit card information after your order is complete. Rather, it is submitted directly to our banks. You can rest assured that with each purchase your credit card or bank account information will be secure.
The Sweetie Shoppie is committed to a safe, enjoyable and smooth online shopping experience for all customers. For your safety, The Sweetie Shoppie has implemented a payment security screening process. Confirmation of customer details on certain orders may be required prior to the order being processed. Please ensure that you provide accurate and up to date contact information should we need to confirm the security of your order.
For further inquiries:
- Address: The sweetie Shoppie Ltd, 88 Sandpiper Close, East Tilbury, Essex, RM18 8FA
- Phone: + 44 7877 281 438
- Email: nick@sweetieshoppie.co.uk
- instant message us (We are available from 9am - 9pm - 7 days a week)